San Jose Water is a regulated private utility and one of the largest, most technically sophisticated urban water systems in the United States.

Want to drop off a payment for your water bill? We have a convenient drop box located right outside our 110 W. Taylor Street office in San Jose. Checks only, no cash payments. Our call center can be reached between 8:00 a.m to 5:00 p.m. Monday-Friday. Call us at (408) 279-7900.

San Jose Water 110 West Taylor St. San Jose, CA 95110-2131 View map. Main Office Phone (408) 279-7900. Please note our call center is closed from 1:00 PM to 3:00 PM on the second Friday of the month. Our office is closed to walk-in customers effective March 2020. For portable meter pickup, please go to Bascom location: Purchasing Department ...

For us, customer service means being available to answer your questions promptly, respond quickly to emergencies, provide a safe and reliable water supply, and much more. Browse this section to find information on billing and payment, service alerts, …

Working at San Jose Water. Founded in 1866, our company serves more than a million people in the communities of San Jose, Campbell, Cupertino, Los Gatos, Monte Sereno and Saratoga.

Below is a a list of available payment programs to assist you in paying off your water bill. These resources exist to ensure your water will not be shut off. If you are having trouble determining which program is right for you, our Customer Service Advocates are here to help.

There are many different ways to start or stop water service within the San Jose Water service area. *Online: Request to start new service Request to stop service

San Jose Water has updated our customer portal in partnership with Invoice Cloud. All customers will need to register your account in the new payment portal. Your previous username and password will not work in this new portal.

We serve over 1 million people in the greater San Jose metropolitan area with high quality, life sustaining water with an emphasis on exceptional customer service. SJW also provides services to other utilities including operations and maintenance, billing, and backflow testing.

There are two main components to your water bill: the service charge and the quantity charge. The service charge , based on your meter size, is fixed and does not vary if you use more or less water. The quantity charge is variable and depends on the amount of water you use.