HMRC is set to raise the interest rate for late payments by 1.5 percentage points to 8.75pc from April – its highest rate since 1992. The rate charged is 4pc above the Bank of England’s base rate.

MPs say HMRC's customer service performance ... to self-serve online wherever possible will allow our helpline advisers to focus support where it is most needed – helping those with complex ...

Taxpayers can reach out to HMRC using the online chat tool or by calling the helpline, which can help with issues like tax overpayments or underpayments. You could be owed a tax refund ...

From reproductive rights to climate change to Big Tech, The Independent is on the ground when the story is developing. Whether it's investigating the financials of Elon Musk's pro-Trump PAC or ...

A recent Public Accounts Committee report raised a number of concerns around HMRC’s operations. It particularly highlighted the poor helpline service and other customer support issues while noting the ...

Ministers, top civil servants and members of the royal family are receiving fast-tracked tax advice through a little-known HMRC helpline, it has emerged. The VIPs are having queries dealt with by ...