Ofgem has issued an urgent warning that those who do not switch to an RTS meter before the deadline could lose access to their heating and hot water. The Radio Teleswitch Service (RTS) will switch ...

It has urged Ofgem to do more to protect customers as soaring energy costs drive billing issues, with the average household having to absorb a 1.2 per cent increase to their bill as of January 1 ...

The new year starts with a 1% increase in domestic gas and electricity prices under Ofgem's price cap. Typical gas and electricity prices are rising again on 1 January 2025. The prime minister ...

Energy regulator Ofgem has delayed crucial smart meter reforms at a time when thousands of households are receiving incorrect bills over £1,000. The reforms, which will introduce mandatory half ...

Ofgem and trade association Energy UK launched a campaign on Monday, encouraging owners of radio teleswitch service (RTS) meters to "act now" and get a meter upgrade from their energy supplier ...

Energy bill payers have been promised more protections and better customer service as part of plans to reform the regulator Ofgem. The watchdog could get new consumer-facing powers including ...

UK energy regulator Ofgem has urged more than half a million owners of a type of 1980s electricity meter to upgrade or face being left without heating. It comes as independent regulator Ofgem and ...

Ofgem has heard that disconnecting a gas supply typically costs almost £2,000. This includes a fee payable to the gas distribution network. Further costs are incurred through additional works to meet ...

The energy price cap covers 26 million households in England, Wales and Scotland and is set every three months, external by the energy regulator Ofgem. It fixes the maximum price that can be ...